LinkedIn Sales Navigator is a powerhouse tool that every sales professional, whether a Sales Development Rep, Account Executive, or business owner, should master. Packed with unparalleled data on potential B2B prospects, it’s an essential part of any modern sales tech stack. Yet, many users don’t fully tap into its potential. This masterclass-style guide will walk you through how to leverage Sales Navigator to find targeted leads, build strategic lists, set up alerts, and uncover hidden features that can transform your sales outreach.
The first step when using Sales Navigator is understanding the two primary search types:
For most sales scenarios, lead searches make the most sense, but account searches have their unique strengths, which we’ll cover later.
Sales Navigator offers a robust set of filters to narrow down your search and zero in on the best prospects. Here’s a breakdown of the key filters and how to use them effectively:
A newer and highly valuable feature lets you search leads based on the content they post. For instance, if you want to find people discussing “sales and marketing alignment” or “employee turnover,” you can filter leads who frequently post on these topics. This enables hyper-targeted, context-rich outreach.
Imagine you want to find senior sales leaders at startups in North America. Here’s how you would refine your search:
Saving this search lets you get alerts when new prospects matching these criteria appear, keeping your pipeline fresh and relevant.
Once you identify prospects, you can save them to lead lists for organized outreach. You can add leads individually or bulk select up to 25 per page. These lists become your go-to groups for targeted campaigns.
However, LinkedIn’s InMail messaging often yields low response rates, and the monthly quota is limited. Instead, a more effective approach is to send connection requests first and engage with prospects by liking or commenting on their posts before messaging them directly.
For outreach beyond LinkedIn, use third-party tools like LeadIQ, ZoomInfo, or Seamless to pull contact details and import leads into your CRM or sales engagement platforms such as Salesforce, HubSpot, Outreach, or SalesLoft.
A powerful Sales Navigator tactic is searching for past employees of companies you’ve worked with. For example, if Oracle was a previous customer, you can search for people who have worked there and might already be familiar with your product. These leads often have a higher propensity to buy.
Additionally, adding all your current customers and past contacts into Sales Navigator lists allows you to track when they change jobs or post new content, giving you prime opportunities to reconnect and upsell.
Account searches let you find companies based on attributes like:
For example, you can search for Canadian companies with over 500 employees in marketing and advertising that have accounting departments with more than 10 employees. Saving these accounts creates a focused list that you can monitor for news and leadership changes.
Sales Navigator provides detailed insights into saved accounts, including:
The Account Map feature visually organizes contacts within an account into tiers:
This helps sellers understand the organizational landscape and strategically target the right people.
Available on the Teams plan, Smart Links let you upload content like PDFs or videos and share them via a single link. This organized content hub provides prospects with easy access to resources and gives you detailed analytics on who opened the link, what pages they viewed, and how long they engaged.
This feature is ideal for nurturing leads throughout the sales cycle, providing a centralized place for all decision-making materials, and tracking buyer engagement closely.
Sales Navigator has its own inbox for messages and InMails sent through the platform. Note that these messages are separate from LinkedIn’s core messaging system, so conversations can become fragmented if you use both.
To avoid confusion, use Sales Navigator messaging primarily for sales outreach and keep unrelated communications (e.g., recruiting) on the standard LinkedIn platform.
The SSI is a score that measures your effectiveness on LinkedIn based on:
You can check your SSI by clicking your profile image in Sales Navigator and selecting “Social Selling Index.” It provides insights into how you rank within your industry and network, helping you improve your social selling efforts.
Mastering LinkedIn Sales Navigator can dramatically improve your B2B prospecting and sales success. By using lead and account searches with advanced filters, building and maintaining targeted lists, leveraging alerts for job changes and company news, and utilizing features like Smart Links and the Account Map, you’ll be equipped to find and engage the right prospects efficiently.
Remember, personalization is key — whether through shared experiences, recent job changes, or relevant content themes. Combine Sales Navigator with external tools for contact information and CRM integration to streamline your outreach. Stay consistent, track your Social Selling Index, and watch your sales pipeline grow.
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