Mikhail Stepanov is a Deputy Sales Director / Sales Director at Aeroflot - Russian Airlines based in Moscow, Moscow City, Russia, Europe. Professional with 10 years international experience in Aviation and strong Strategy Consulting background. Currently managing sales at the leading Russian passenger airline. Deep aviation industry knowledge and experience helped me to increase ancillary revenues by more then 50%, and by some key services by 100-300% in two years. UX improvement in online channels allows to rapidly gain customers, leading to stable direct sales share growth by 10% yearly. Also deeply involved in customer loyalty and satisfaction management.
Current Position: Deputy Sales Director / Sales Director
Company: Aeroflot - Russian Airlines
Location: Moscow, Moscow City, Russia, Europe
Social: Professional profiles available
Network: Extensive professional connections