Charlotte Keddie is a Co- Founder & Head Of Service Delivery at Discoveroo based in Barcelona, Catalonia, Spain, Europe. I love helping people to sell better. I love supporting companies to find new customers and being part of the growth of their businesses. On the other hand, I don't love selling myself. I never imagined I would work 'in sales'. In fact, I actively avoided it until discovering there was a niche for someone like me and a place for my skillset. I realised I was wrong to think you need to have a big ego and be good at shouting on the phone. You can succeed by being considered, optimistic and resourceful (hello!). Now I work with clients to support and optimise their email outreach. I believe in cold email that is highly targeted, thoughtful, and specific; that cuts through the noise, complies with data protection, and does not damage deliverability or burn bridges with prospects. Online research is an area in which I shine. If it's on the internet, I can find it. Throughout my entire career (and personal life tbh) I've been intent on solving problems by finding the best possible solution at the best price. Previously I used this to my advantage in the events and travel industries, sourcing props on a shoestring budget or finding a replacement holiday home for a customer on a sold-out island. Now I'm passionate about prospect research, data building, and email deliverability (yes, really). I'm also super organised, capable, and creative. Basically a very safe pair of hands, with an imagination. Furthermore, I'm dead set on making my clients happy and ensuring exceptional service delivery. My favourite types of clients to work with are mission-led start-ups and creative agencies. Although I've done just as good a job on campaigns for SaaS companies, productised services and security firms.
Current Position: Co- Founder & Head Of Service Delivery
Company: Discoveroo
Location: Barcelona, Catalonia, Spain, Europe
Social: Professional profiles available
Network: Extensive professional connections