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What is Waterfall Enrichment? Why Do You Need It?

You upload a lead list.

Click “enrich.”

And then…

No email. No phone. No title.

Happens all the time.

That’s what you get when you rely on one data provider.

Here’s the truth:

One data source = incomplete leads.

And incomplete leads = wasted outreach.

That’s why I use waterfall enrichment.

It’s simple:

  • You stack multiple enrichment tools.

  • If the first tool fails to find data, the second kicks in.

  • Then the third.

  • You keep going until the lead is fully enriched.

No manual patchwork. No endless CSV cleanups.

In this blog, I’ll walk you through:

  • What waterfall enrichment actually is

  • When you should (and shouldn’t) use it

  • How to build it without writing code

  • Tools like Leadforge that handle the entire process automatically

If your leads are half-empty, this fixes it.

Let’s get into it.

What is Waterfall Enrichment?

Waterfall enrichment
This image shows the Waterfall enrichment

Waterfall enrichment is a simple way to complete missing lead information using more than one data tool, one after another.

Let’s say you have a contact.

You know their name and company, but you don’t have their email or phone number.

You try one data tool to fill in the blanks. It finds their job title, but still no email.

So, instead of stopping there, you send that same contact to a second tool.

This time, it finds the email.

If anything’s still missing, you try a third tool.

👉 That’s waterfall enrichment.

You’re not just depending on one source.

You’re letting each tool try, in order, until the contact info is complete.

It’s called “waterfall” because the data flows from one step to the next, like water falling down levels.

This method is helpful when:

  • You don’t want gaps in your lead list
  • One tool isn’t giving you full results
  • You want clean, ready-to-use data without fixing it manually

Who Is Waterfall Enrichment For?

🧠 RevOps Teams

Fix missing CRM fields and enrich cold lists before handing them off to sales.

📈 B2B Marketers

Run clean, segmented campaigns with accurate job titles, firmographics, and emails.

👨‍💻 Data/CRM Engineers

Automate enrichment workflows across multiple APIs—no more manual QA or list cleaning.

🚀 SaaS Founders & GTM Teams

Get full contact and company profiles without hiring a data team.

🧰 No-Code Builders

Build powerful enrichment flows in tools like Sheets or Airtable without writing backend code.

🔍 Lead Gen Specialists

Maximize fill rates for scraped or exported lists without manually checking duplicates.

How Does Waterfall Enrichment Work? 

Let me walk you through how waterfall enrichment works, step by step.

You have a lead. Maybe you know their name and the company they work for.

But you're missing key details like their email, phone number, or job title.

Instead of filling that in manually or relying on just one data source, you use a process called waterfall enrichment, where multiple data sources are used one after the other.

Here’s how it works:

Lead → Provider A → Fail? → Provider B → Still incomplete? → Provider C → CRM Sync

How Waterfall enrichment works
This image shows the How Waterfall enrichment works

✅ Step 1: The lead enters your system

You add the lead to your CRM or a workflow. But the lead is incomplete, you only have part of the information.

✅ Step 2: The first data provider tries to fill in the missing info

Your system checks with the first provider to find the missing details.

If it finds everything, you’re done.

If some info is still missing,like a phone number or job title, it moves on.

✅ Step 3: The next provider takes over

The second provider now tries to fill in whatever’s still blank.

If needed, you can add a third or even fourth provider to increase your chances of getting complete data.

✅ Step 4: The final, updated lead is saved

Once all the providers have tried, whatever data was found gets saved to your CRM, spreadsheet, or wherever you're storing your leads.

This way, each provider works like a safety net.

If the first one doesn’t have what you need, the next one steps in, until you get the most complete profile possible.

No manual fixes. No spreadsheet merges. Just clean, enriched data, automatically.

Why Do You Need Waterfall Enrichment?

Because one data tool is never enough.

You upload a list, run enrichment, and still, half your leads are missing emails or phone numbers.

That’s normal.

No single provider has 100% of the data. That’s the problem waterfall enrichment solves.

Instead of stopping at one tool, you let multiple tools try, one after another. Each one fills in the gaps that the last one missed.

Here’s what you get:

  • More complete leads – You don’t waste contacts just because one tool couldn’t find info.

  • Less manual fixing – No need to go back and check things yourself.

  • Higher chances of reaching people – More emails, more phone numbers, more action.

  • Cleaner CRM – Fewer blanks. Fewer errors.

  • More replies and results – Because better data = better outreach.

If you care about getting more from your lead lists, waterfall enrichment isn’t a nice-to-have; it’s necessary.

Real-World Results of Waterfall Enrichment

If you're evaluating the effectiveness of waterfall enrichment, consider these recent benchmarks from industry leaders:

Metric Reported Result Source
✅ Email Match Rate Achieved up to 93% find rates Surfe
✅ Improved Match Rates Increased from ~60% to over 90% folk CRM
✅ Enhanced Data Accuracy Notable improvement in data quality Cognism
✅ Cost Optimization Reduced costs through pay-by-results model CaCube
✅ Time Efficiency Saved over 15 hours/month on manual tasks Surfe
  • Waterfall enrichment is not just theoretical
  • Also that tools deliver quantifiable results
  • And you can compare and trust based on outcomes

If you've run tests via Leadforge, you can add:

For example, in a recent enrichment test we ran:

  • Provider A (Clearbit) filled ~58% of leads

  • Provider B (Apollo) filled another 26%

  • Provider C (Dropcontact) completed the remaining 10%

    → Final completion rate: 94% full profiles with no manual input

Key Use Cases for Waterfall Enrichment

Waterfall enrichment is helpful anytime you’re working with lead data that’s messy, incomplete, or pulled from different places.

Instead of depending on one tool to get it all right, you let a few work together and get much better results.

Here are some common use cases for waterfall enrichment:

Use Case How Waterfall Enrichment Helps
Enriching cold lead lists Fills in missing emails, titles, and phone numbers from scraped or bulk lists.
Prepping leads for outreach Makes sure your sales team has full info before starting email or call campaigns.
Cleaning up CRM data Adds missing fields to old or partial records in your system.
Segmenting for marketing Helps you sort contacts by role, company size, or industry more accurately.
Improving form submissions Fills in extra details on signups where users enter minimal info.

Simple idea, but powerful results, especially when your team depends on clean, complete lead data.

Now, you already understand the value, but may still be weighing whether it’s right for you or not. 

A pros & cons table will help clarify that decision.

⚖️ Pros & Cons of Waterfall Enrichment

Pros Cons
✅ Higher match rates — multiple tools increase the chance of getting full data ❌ Slightly higher cost — more lookups = more credits used
✅ Fewer manual tasks — no need to fix lead records by hand ❌ Needs initial setup — tool order, fallback logic, sync rules
✅ Cleaner CRM — less missing or inconsistent data ❌ Overwriting risks — if not configured well, good data could be lost
✅ Scales easily — works across large lists or ongoing workflows ❌ Tool limitations — some providers may have caps or slower APIs
✅ No developer needed — no-code tools like Leadforge make setup easy ❌ Not real-time — runs after the fact unless integrated live

Tools That Support Waterfall Enrichment

Once you know why waterfall enrichment matters, the next step is choosing the right tool to do it.

Some tools are built specifically to run enrichment across multiple data providers.

Others let you build custom workflows or combine enrichment with outreach.

Here’s a breakdown of the top tools to help you get started:

Tool Best For Key Features Limitations
✅ Leadforge Teams that want clean data without code - No-code setup
- Connects to multiple providers (Clearbit, Apollo, Dropcontact)
- Automates fallback logic, retries, and CRM sync
Focused on enrichment only (not outreach)
🧠 Clay Sales and growth teams running outreach - Visual interface for building enrichment + outreach flows
- Supports multiple providers
- Logic-based conditions
Slight learning curve for new users
📬 Salesforge Outbound teams doing cold email at scale - Combines cold email + enrichment + inbox warmup
- Uses waterfall logic in campaigns
- Auto-rotates inboxes for safety
More focused on cold outreach use case
🔧 Custom API Stack Companies with in-house dev teams - Build your own logic using APIs (Clearbit, People Data Labs, etc.)
- Full control over flow and scoring
- Can integrate with internal systems
Requires technical setup and maintenance

If you want to save time and avoid the coding work, Leadforge gives you everything you need to run waterfall enrichment, straight out of the box.

It connects to all your data sources, runs fallback steps automatically, and pushes clean leads directly into your CRM.

You don’t need to build complex workflows or rely on a dev team; it just works.

Best Practices for Setting Up a Waterfall Enrichment Workflow

You’ve seen the tools, now let’s talk about how to set them up the right way.

Even the best tool won’t help if your enrichment logic is messy or unplanned.

A smart setup means better data, lower costs, and less manual cleanup.

Here’s how to set it up smartly, so you get better data with less effort:

  1. Start with your strongest data provider
  • Put the provider with the highest match rate first.
  • This catches most of the data upfront and avoids unnecessary lookups.
  1. Use cheaper tools as backups
  • Add lower-cost providers later in the flow.
  • You only pay for them when the first one fails, smart and cost-effective.
  1. Protect existing good data
  • Set rules to not overwrite fields that are already filled.
  • If one provider gives a good email, don’t let another overwrite it with something worse

  1. Keep an eye on provider performance
  • Track how much data each provider adds.
  • If one rarely helps, remove it. If one is doing great, move it up the chain.
  1. Automate the workflow with Leadforge
  • Leadforge lets you:
  • Stack providers in the right order
  • Automate fallback logic
  • Push clean leads to your CRM, no coding needed

 It’s the easiest way to get waterfall enrichment up and running.

When your setup is smart, waterfall enrichment becomes a background process and your team just works with clean, complete leads from day one.

Should You Use Waterfall Enrichment in 2025?

Yes, if you work with lead data, you should use waterfall enrichment in 2025.

Here’s why:

Waterfall enrichment fixes that by using multiple providers in a sequence.

You get better results, less manual work, and cleaner leads automatically.

It’s the right choice if:

  • You're enriching scraped lists or CRM exports

  • You want to improve reply rates with cleaner data

  • You don’t want to babysit your enrichment workflows

When it doesn’t:

  • You only deal with a few leads per month

  • You already get 95%+ coverage from one provider

  • You need instant enrichment inside forms or live workflows

And if you don’t want to set it up manually, Leadforge handles it for you.

You choose the providers, and it runs the logic, fallback, and syncing, no code needed.

👉 Use waterfall enrichment if you’re serious about better leads and less cleanup. 

And use Leadforge if you want to set it up in minutes.