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How to Identify Buying Signals: Step-by-Step Guide

You’re probably in sales, running outreach, and wondering:

“How do I know if this lead is ready to buy?”

I’ve been there.

Sometimes it’s a clear sign, like asking about pricing.

Other times, it’s subtle, like opening your emails five times.

If you miss those signals, you miss the deal.

This guide is for sales reps, SDRs, founders, and marketers who want to stop guessing. And in this post, I’ll walk you through:

  • What buying signals look like (real examples)

  • A simple, step-by-step way to spot them

  • Tools that track intent for you (like Leadsforge)

  • What to do after you notice a signal

If you skip this, you’ll keep wasting time on cold leads and miss the warm ones waiting to convert.

Let’s get into it.

What Are Buying Signals in Sales?

Buying signals are signs that your lead is interested.

They won’t always say “I want to buy”, but their actions will show it.

If someone opens your email three times, asks about pricing, or revisits your website... that’s a buying signal.

These signals are what tell you, “Hey, this lead is warm. Don’t wait.”

There are 3 main types of buying signals:

Types of Buying Signals
This image shows the Types of Buying Signals

1. Verbal signals: what they say

  • “How much does it cost?”

  • “How soon can we start?”

  • “Can you send over a proposal?”

2. Behavioral signals: what they do

  • Book a second call

  • Share your email with their team

  • Spend time on your pricing or demo page

3. Digital signals: what your tools pick up

  • Opened your email 5 times

  • Clicked your call-to-action

  • Viewed your LinkedIn profile after outreach

Most people miss these because they’re looking for a direct “yes.”

But in real sales, these small signals are your window.

Spot them early, and you’ll always be one step ahead.

Why Identifying Buying Signals Is Important

If you can spot buying signals early, you know exactly who to follow up with and when.

This saves time, increases replies, and helps you close faster.

Here’s why it matters, what to look for, and who benefits from it:

Why It’s Important What to Watch For Who It Helps
Close deals faster Pricing questions, urgency in replies Sales reps, SDRs
Focus on warm leads, not cold ones Multiple email opens, repeated page visits Founders, B2B marketers
Personalize follow-up messages Specific product questions, demo requests Business development teams
Avoid missing high-intent prospects Calls being booked, shared emails Anyone running outbound campaigns
Move deals through the funnel smoothly “What’s next?” or “Can we start next week?” CRM users, RevOps teams
How buying signals fit into the sales funnel
This image shows How buying signals fit into the sales funnel


Missing these signals = missed revenue.

Next, I’ll show you how to spot them, step by step.

How to Identify Buying Signals (Step-by-Step Guide)

Buying signals are everywhere, in what your leads say, do, and click.

But to use them properly, you need a simple system.


Here’s how to identify buying signals:

How to Identify Buying Signals
This image shows How to Identify Buying Signals

✅ Step 1: Define Buying Signals That Matter for Your Business

Not every signal is the same for every company.

You need to figure out what “interest” looks like for your product.

Here’s what it might look like:

If You Sell… Look For Signals Like…
SaaS Asked for a demo, visited pricing, returned to site
Services (like an agency) Asked about timelines, shared proposal with the team
B2B Tools Replied with competitor questions, checked features

Start by asking:

“What actions or questions usually come right before someone buys from me?”

That’s your signal list.

🧭 Step 2: Track Behavior Across Channels

Your lead’s actions speak louder than their words.

Here’s where to look:

  • Opened your cold email more than once

  • Clicked your link but didn’t reply

  • Visited your website again within a few days

  • Filled out a form but didn’t book a call

Use tools like Leadsforge to automatically track opens, clicks, and replies — no manual checks needed.

🗣️ Step 3: Pay Attention to What They Say

Whether on a call or in an email, listen closely.

Some replies mean “I’m curious.” Others mean “I’m ready.”

Watch for phrases like:

  • “What’s the pricing?”

  • “How does onboarding work?”

  • “We’re comparing a few tools right now.”

  • “Can you send something I can share with my team?”

These aren’t small talk. They’re buying signals.

Follow up with more detail or a call-to-action, don’t let it fade.

📊 Step 4: Use Intent Data to Spot High-Intent Leads

Sometimes, you don’t need to guess, the data tells you who’s ready.

That’s where enrichment and intent tools come in.

  • They score your leads based on behavior

  • They highlight accounts showing strong interest

  • They tell you who’s worth chasing (and who’s not)

Leadsforge, for example, combines outreach + behavior tracking.

It shows you which leads are clicking, opening, or engaging in one place.

Summary:

  • Don’t wait for a prospect to say, “I’m ready.”
  • Look at what they’re doing.
  • Spot the signals.
  • And act while they’re still warm.

10 Common Buying Signals You Should Never Ignore

These signals show up in emails, calls, and on your website.

If you spot even one of these, it’s time to follow up.

Here’s your quick checklist:

Buying Signal Where It Happens What It Means
Asked about pricing Email / Call They’re thinking about buying
Visited your pricing or demo page Website They’re checking if it fits their budget
Opened your email multiple times Cold Outreach They’re interested but haven’t replied yet
Clicked a link in your email Email They want to learn more
Booked a meeting without being pushed Outreach / Website High intent, follow up fast
Replied with a question (even small) Email They’re engaged and worth chasing
Compared you to another tool Call / Email They’re evaluating options, time to stand out
Forwarded your message to someone else Email Tracking Internal discussion is happening
Followed up with “Just checking in.” Email They’re still thinking, don’t lose momentum
Viewed your LinkedIn profile after outreach Social They’re checking if you're legit, strike now

Bonus Tip:

You don’t need all 10. Just 1 or 2 strong ones are enough to follow up with a clear message.

Now let’s talk about what to do once you spot them.

What to Do After You Spot a Buying Signal

Once you notice a buying signal, you can’t afford to wait.

The way you respond and how fast you do it can decide whether the deal moves forward or dies.

Here’s exactly what to do:

✅ 1. Personalize Your Follow-Up Message

Don’t send a generic reply. Tailor your message based on what the lead just did or said.

If the Signal Was… You Should…
They asked about pricing Send a simple, clear pricing breakdown
They visited your demo page Offer to walk them through it live
They replied with a question Answer it clearly, then guide them to next steps
They clicked your email link but didn’t reply Follow up with a short, helpful message

⚡ 2. Follow Up Quickly

Timing is everything.

If someone shows interest, follow up while they’re still thinking about you.

  • Best response time: within 1–2 hours

  • Worst thing you can do: wait 2–3 days and hope they reach out again

Even a short message works:

“Hey, saw you were checking us out. Can I answer any questions?”

That one line can restart a stalled deal.

🤖 3. Use Tools to Automate This

When you’re handling dozens of leads, it’s hard to keep track.

This is where tools help, without sounding robotic.

Tools like Leadsforge can:

  • Alert you when someone opens your email or clicks your link

  • Score leads based on their actions

  • Automatically move warm leads into your follow-up flow

This saves you time and helps you catch signals the moment they happen.

In short:

✔ Spot the signal

✔ Respond fast

✔ Make it personal

✔ Let automation handle the rest

Let’s look at the best tools to help you do all of this next.

Best Tools to Identify and Track Buying Signals

Once you know what buying signals look like, the next step is knowing how to track them automatically.

Doing this manually is hard, especially if you’re juggling dozens of leads.

The good news? There are tools built specifically to catch these signals for you, from email opens to site visits and more.

Here’s a breakdown of the best tools to help you stay on top of buying intent:

🔧 Buying Signal Tracking Tools Comparison

Tool Key Features Strengths Limitations Best For
Leadsforge • Real-time tracking (opens, clicks, replies)
• Scores lead by behavior
• Works across multiple inboxes
• Combines enrichment + outreach
• Built for outbound teams
• Simple to use
• One platform for signals + engagement
• Not for inbound tracking
• No built-in CRM
Founders, SDRs, and outbound sales teams
HubSpot • Tracks emails, forms, and page visits
• Built-in CRM and automation
• Workflow tools for follow-ups
• Great for inbound leads
• Clean CRM integration
• Can get expensive
• Less outbound-focused
Inbound marketers, small to mid-sized teams
Apollo • Email and phone tracking
• Prospecting + enrichment tools
• LinkedIn extension
• Affordable all-in-one tool
• Easy to start with
• Weak intent scoring
• UI can feel messy with scale
Startups and smaller sales teams
Leadfeeder • Identifies companies visiting your website
• Shows pages visited and time on site
• Helps reveal anonymous traffic
• Good for account-based targeting • Doesn’t show individual users
• No outreach or CRM tools
B2B teams with decent web traffic
Clearbit • Enriches company and contact data
• Flags interested accounts based on behavior
• Strong firmographic data
• Works with ads and ABM
• Strong firmographic data
• Works with ads and ABM
• Expensive for smaller companies
• Needs integrations
ABM teams, larger orgs with paid ad funnels

Which Tool Should You Pick?

  • Leadsforge → Best if you’re doing cold outreach and want real-time signals without juggling 5 tools

  • HubSpot → Great if most of your leads come inbound and you already use their CRM

  • Apollo → Good for small teams that want enrichment + outreach in one place

  • Leadfeeder → Useful if you want to know which companies are visiting your site

  • Clearbit → Ideal for larger teams running ads and doing account-based marketing

Bottom line:

Use the tool that fits how you sell.

But if you care about speed, simplicity, and catching buying intent the moment it happens, Leadsforge is built for that.

Final Thoughts

Most leads won’t say “I’m ready”; they show it.

That’s why knowing how to identify buying signals can make all the difference.

✅ Quick Recap: What You Need to Do

  • Define the signals that matter for your sales process

  • Watch for behavior across emails, calls, and your website

  • Follow up fast and keep it relevant

  • Use tools like Leadsforge to track clicks, opens, and replies automatically

If you’re serious about closing more deals, don’t wait for the perfect lead; learn to spot the right moment instead.

That’s what signal-based selling is all about.

FAQs 

Q1. What is a buying signal in sales?

A buying signal is any action, word, or behavior that shows a lead is interested in your product or service.

It could be something obvious, like asking for pricing, or something subtle like visiting your website multiple times.

Q2. What are the most common buying signals?

Some common examples include:

  • Asking about cost, features, or next steps

  • Clicking a link in your email

  • Repeating visits to your pricing or demo page

  • Replying with questions

  • Booking a call without being pushed

Q3. How do I know if a lead is ready to buy?

If a lead shows 1–2 strong buying signals, like requesting a demo or comparing your product to a competitor, that’s a clear sign to follow up.

The more signals, the higher the intent.

Q4. Can I track buying signals automatically?

Yes. Tools like Leadsforge track email opens, clicks, replies, and behavior across inboxes, so you don’t miss warm leads or waste time on cold ones.

Q5. What should I do right after I spot a buying signal?

Act fast. Personalize your message based on the signal they showed (e.g., pricing, product interest), and follow up within a few hours while they’re still engaged.